Terms of Service

By using our website or placing an order, you agree to follow the terms and conditions below. These Terms of Service apply to all visitors, customers, and users of Shanas Electronics.

If you do not agree with any part of these terms, please do not access or use our website.

1. General Terms

Shanas Electronics is an online store providing electronic cooling products, including DC fans, CPU coolers, and accessories. We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Continued use of our website following changes constitutes acceptance of those changes.

2. Product Accuracy

We do our best to provide accurate product descriptions, images, and technical details. However, minor differences may occur due to manufacturer updates, lighting, or display variations. If you have questions about a product, please contact us before placing your order.

We are not responsible for issues that arise from misuse, incorrect installation, or modifications made by the customer after delivery.

3. Orders and Payments

All orders are subject to acceptance and availability. Once an order is confirmed, we reserve the right to cancel or refuse any order for any reason, including suspected fraud or pricing errors.

We offer multiple payment options, including Cash on Delivery (COD) and online transfer. All payment information is processed securely. We do not store sensitive payment data on our servers.

4. Pricing and Promotions

Prices on our website are listed in PKR (Pakistani Rupees) and include applicable taxes unless otherwise stated. We reserve the right to change prices, discontinue products, or modify offers at any time without notice.

Promotional codes or discounts cannot be combined unless clearly stated.

5. Shipping and Delivery

Orders are shipped within 1–2 business days. Delivery timelines depend on your location and courier performance. See our full Shipping Policy for details.

We are not liable for shipping delays caused by courier services, weather, or other factors beyond our control.

6. Returns and Refunds

We accept returns and issue refunds in accordance with our Refund & Return Policy. To be eligible for a return, items must be unused, in original packaging, and returned within the specified time frame.

Customers are responsible for the cost of return shipping unless the item is defective or incorrect.

7. Intellectual Property

All content on our website — including product descriptions, logos, images, and graphics — is the property of Shanas Electronics and protected by copyright laws. You may not reuse, duplicate, or distribute any part of our content without written permission.

8. Limitation of Liability

Shanas Electronics is not liable for any direct, indirect, incidental, or consequential damages that result from the use or misuse of our products or website. This includes, but is not limited to, data loss, hardware damage, or personal injury resulting from improper installation.

Always follow safety guidelines and consult an expert if you’re unsure about how to use an electronic product.

9. User Conduct

You agree not to use our website for any unlawful or abusive purpose. This includes attempting to hack, spam, upload viruses, or collect data without consent. We reserve the right to block users or cancel orders if abusive or fraudulent activity is suspected.

10. Governing Law

These terms are governed by the laws of Pakistan. Any disputes will be resolved in the appropriate courts of jurisdiction.

11. Contact Information

For any questions about our Terms of Service, feel free to reach out:

Email: shanaselectronics01@gmail.com
Phone/WhatsApp: +92 309 2334870

Thank you for choosing Shanas Electronics — trusted quality, excellent support.