Privacy Policy

At Shanas Electronics, your privacy and trust are extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us in any way.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you browse or shop on our website, we may collect both personal and non-personal information. Personal information may include your name, email address, phone number, shipping address, billing details, and payment information. Non-personal information includes browser type, device type, IP address, and browsing behavior on our site.

We collect this information when you:

  • Place an order

  • Subscribe to our newsletter

  • Contact us directly via phone or email

  • Use or interact with our website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To send you order confirmations, shipping updates, and customer service messages

  • To improve our website’s design, performance, and user experience

  • To provide you with promotional offers, newsletters, or updates (if you opt in)

  • To detect and prevent fraud, protect our store, and comply with legal obligations

We never sell, rent, or trade your personal information to third parties.

3. Payment Security

All transactions made through our website are processed through secure payment gateways. We do not store any payment information such as credit card numbers or CVV codes on our servers. Shopify and its integrated payment partners use industry-standard encryption to ensure your financial information is fully protected.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze how visitors use our site. Cookies help us understand which parts of our website are most useful and improve overall performance. You may disable cookies in your browser settings, although this may limit some functionality of our website.

5. Email and SMS Communications

If you opt in to receive emails or SMS from us, we may send you product updates, promotional offers, or service-related notices. You can unsubscribe or opt out at any time using the links provided in our communications or by contacting us directly.

6. Third-Party Services

We may use third-party services such as analytics tools, advertising platforms, or shipping providers. These third parties only have access to information necessary to perform their services and are required to maintain the confidentiality and security of your data.

7. Data Retention

We retain your personal information for as long as necessary to provide services to you, comply with legal obligations, and resolve disputes. If you would like us to delete your information from our system, please contact us and we will process your request in accordance with applicable laws.

8. Your Rights

You have the right to access, update, or delete your personal data. If you would like to know what personal information we hold about you, or if you wish to correct or remove it, please reach out to us and we will assist you promptly.

9. Protecting Your Data

We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure hosting, and access restrictions on sensitive data.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and your continued use of the site after changes are made indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us anytime.

Phone: +92 309 2334870
Email: shanaselectronics01@gmail.com

We are committed to keeping your information safe and building a shopping experience you can trust. Thank you for choosing Shanas Electronics.